Understanding the Buyer’s Experience in Blue Ocean Strategy gives insights into the pain points of customers and systematically explores the innovative solutions beyond industry boundaries.
In the previous episode, we highlighted how poor waste management in the rural areas of Indonesia was instrumental in people getting exposed to certain diseases. Besides, affordability of basic healthcare services for these people was an issue and affecting daily lives.
In this article, we will discuss how Garbage Clinical Insurance is trying to narrow this gap by offering basic healthcare services in the rural areas at the lowest cost and improving the well-being of society at the same time. Read More
In this article, we will explore how Rixi uses Blue Ocean Strategy’s 6-Path Framework to look across strategic groups, complementary products and services and across time to explore as well as gain insights on best practices. The insights from the customer pain points as seen in the Buyer Utility Map, the Non-customer Analysis and the current offering from the As Is Strategy Canvas, will then be analysed through the Four Actions Framework to develop the strategic options and draw the ‘To Be Strategy Canvas’. Read More
In this article, we will explore the customer pain points through the Buyer Utility Map, a powerful Blue Ocean Strategy tool that documents the process a customer goes through in using a product or experiencing a service and is mapped against the six utility levers that a company can pull to deliver exceptional utility. Another tool used is the Non-customer Analysis that gives an insight to the 3 tiers of non-customers of the taxi/rickshaw industry and the commonalities that run across all the tiers. Read More
Today’s dynamic and unpredictable environment dictates that a breakthrough strategy is needed not merely to survive, but to thrive in the face of uncertain market conditions. This breakthrough strategy has to be innovative to offer a unique value proposition to the market.
Blue Ocean Strategy offers this by a simple principle: the simultaneous pursuit of differentiation and low cost.
This is achieved through specific Blue Ocean Strategy (BOS) tools and framework that would guide a business in visualizing its current position in the market, exploring beyond its current market and offering before converging to create something that truly fulfils what the customer wants. Read More
To put it simply, business models have two key components -- 1) the value proposition communicated by the product, and 2) a method to generate revenue based on this value proposition. On the surface, Pokémon Go's value proposition appears simple -- a way for Pokémon fans to enjoy the franchise on their mobile devices. But the scale of mobile is an order of magnitude larger than handheld consoles, which means that Pokémon Go needs to expand its reach beyond existing fans to reach its true potential. On a deeper level, its value proposition is to explore and experience the real world with a layer of fantasy. Read More